Vivaia’s factory is located in Dongguan, China, where many recycled plastic bottles and raw materials are available.[1][5][6]. Despite the reputation of manufacturing in China, Vivaia claims that its facilities follow ethical working practices. However, they provide no evidence to back this up. [2]
Vivaia is headquartered in London, while shipping and logistics are handled out of Miami, Florida in the US.[3][7] The company was founded in 2020 with the mission to create stylish and sustainable shoes.[5][7]
Vivaia shoes are sold exclusively online through their website and Amazon store. They recently opened their first US pop-up retail store in New York City. [3] While marketed as sustainable, some critics argue Vivaia engages in greenwashing with limited evidence to support their ethical and environmental claims.[2]
The brand name Vivaia is meant to represent the combination of their products, customers, and environmentally-friendly production methods.[7]
They market the shoes as sustainable but provide little proof to substantiate these claims. The shoes are currently only sold online directly through Vivaia.
Citations:
- https://theatlasheart.com/vivaia-shoes-review/
- https://www.have-clothes-will-travel.com/vivaia-shoes-review/
- https://www.forbes.com/sites/brinsnelling/2023/10/06/vivaia-uk-based-sustainable-footwear-lands-in-nyc-with-a-soho-pop-up/?sh=240674e365f6
- https://community.ricksteves.com/travel-forum/best-travel-shoes/vivaia-shoes
- https://www.vivaia.com
- https://www.vivaia.com/promotion/SustainabilityEN-5226.html
- https://www.linkedin.com/company/vivaiaofficial
- https://missmv.com/vivaia-shoes-review-my-honest-feedback/
Where To Buy Vivaia Shoes
There are a few main places where you can purchase Vivaia shoes:
- Vivaia Website (vivaia.com) – This is Vivaia’s official online storefront. They offer the full selection of shoes, free shipping over $50, and returns are easy.
- Amazon – Vivaia has an official store on Amazon where you can find many of their popular styles. Prime members get fast, free shipping. Returns via Amazon are also simple.
- Nordstrom – Higher-end department store Nordstrom carries a small collection of Vivaia shoes in stores and online. Good for trying sizes in person.
- Dillard’s – Regional U.S. department store Dillard’s stocks Vivaia shoes in some locations. Selection and availability vary by store.
- Poshmark – Popular resale app Poshmark has new and used Vivaia shoes listed. Size selection may be limited but prices are often below retail.
- eBay – Both individuals and authorized sellers offer Vivaia shoes on eBay. Just check the seller ratings before purchasing.
So in summary, for the widest selection direct from Vivaia, their website and Amazon store are best bets. Nordstrom is also a reliable retailer option.
Vivaia Shoes Reviews
Vivaia is a relatively new shoe company founded in 2020 that focuses on creating comfortable, stylish, and sustainable shoes. Their most popular styles are flats, boots, sneakers, loafers, and sandals. Some key things to know about Vivaia:
- Their shoes are made from recycled materials like plastic bottles, wool, and rubber to be more eco-friendly.
- They use advanced knitting technology and 3D printing for production.
- The shoes feature odor-resistant insoles and moisture-wicking linings.
- Many of the shoes are machine washable.
- Vivaia has expanded into offering clothing and accessories as well.
Comfort and Fit
Most reviews mention that Vivaia shoes are very comfortable, especially the flats and sneakers. The knit upper is flexible and breathable. The insoles provide good arch support and cushioning.
However, the sizing seems to run small overall based on multiple reviews. It’s recommended to size up, especially if you have wide feet. Using their size chart and measuring your feet is advised over going by your normal shoe size. The shoes may need a break-in period to stretch out as well.
Once you get the right size, the shoes are described as “true-to-size” and very comfortable for all day wear by customers. Those with foot issues like bunions say Vivaia shoes accommodate wide feet well.
Style and Quality
The styles offered by Vivaia are considered fashionable and modern by reviewers. The pointed toe flats and block heel boots and mules are some popular choices.
The knit material lends a unique, breathable look compared to leather shoes. The quality of construction is said to be good with no visible flaws. The shoes hold up well to regular wear based on reviews after several months.
Sustainability and Ethics
Vivaia markets itself as a sustainable brand. They use recycled plastic bottles, wool, and rubber in production. However, some reviewers question just how “green” the shoes really are. More transparency on fair labor practices and environmental impact is needed, according to critical reviews. The sustainability claims may be a bit overstated.
Cost and Value
The shoes are priced around $100 which is reasonable but still expensive for flats, according to some reviews. When compared to other sustainable footwear brands, Vivaia is competitively priced. Reviewers feel the comfort, style, and durability make up for the higher cost.
Customer Service
Vivaia’s customer service receives positive feedback for being responsive and helpful with exchanges, returns, and questions. They seem to handle any sizing or fit issues promptly based on reviews.
Conclusion
The sizing does run small so make sure to size up. The sustainability and ethics claims are a bit questionable but they do use some recycled materials. For the price, Vivaia offers stylish, comfortable shoes if you get the right fit.
Sources:
- https://www.have-clothes-will-travel.com/vivaia-shoes-review/
- https://theatlasheart.com/vivaia-shoes-review/
- https://whimsysoul.com/vivaia-shoes-review/
- https://community.ricksteves.com/travel-forum/best-travel-shoes/vivaia-shoes
- https://www.vivaia.com/vivaia-reviews
- https://www.amazon.com/VIVAIA-Womens-Casual-Washable-Pointed-Toe/product-reviews/B09BCPYQPG
- https://www.reddit.com/r/Shoes/comments/tigcki/vivaia_shoes/
- https://www.mademois-elle.com/vivaia-shoe-review/
Vivaia Location
Based on the information available:
- Vivaia’s headquarters is located in London, United Kingdom. Specifically, their registered office address is Chase Business Center, 39-41 Chase Side, London N14 5BP. This information is available on their Companies House filing.
- Some sources list an additional location for Vivaia in Miami, Florida, USA at 1385 Coral Way PH403. However, this seems to be an outdated address, as the company’s official sites and documents now only list their UK headquarters. This outdated Miami address was listed on their Trademark filing.
- While the headquarters and main office for the company is in London, it appears their manufacturing operations are based in China. This has been a point of controversy for some, as discussed on forums like Reddit.
- On their “About Us” page, Vivaia states their goal is to “produce ethically made shoes close to our European markets.” So they may have production facilities in multiple Asian countries beyond just China. This is on their official About Us page.
- For customer service, returns, or other inquiries, Vivaia directs consumers to their London headquarters address or online contact forms on their website
Vivaia Return
- Vivaia offers free returns within 30 days of receiving your order in the US and UK. This information is on their official Returns Policy page.
- You can initiate a return by logging into your account on the Vivaia website and selecting “Return/Exchange”. The process is outlined on their Returns page.
- They will provide you with a pre-paid return label to ship the item back, free of charge. No need to pay for return shipping. This is confirmed on their Returns FAQ.
- Make sure to include your order number on the return package for proper processing. Instructions are on the Returns page.
- Items must be in their original packaging and unworn/unused condition to qualify for a full refund. This policy is stated on the Returns Policy page.
- Refunds are processed within 5-7 business days of Vivaia receiving the returned item. Timeframe listed on the Returns FAQ.
- Exchanges are allowed if you need a different size or color. Process explained on the Returns page.
Vivaia Size Chart
Vivaia provides a detailed size chart on their website to help customers determine the correct size. They recommend measuring your foot length in centimeters and matching it to the corresponding shoe size.
In addition to length, the chart also provides average foot width measurements that correspond to each shoe size. They note certain styles may run slightly small or large, so it’s a good idea to compare your measurements to the ranges shown.
If your foot is on the wider side, Vivaia suggests sizing up half a size from what the chart indicates.
Reviews on sites like Anchored in Elegance have found the chart to be generally accurate when carefully following the sizing instructions.
Customer service is also available via the website if you have any other sizing questions before ordering.
So in summary, Vivaia’s detailed size chart on their site provides foot measurement guidelines that customers have reported to result in a proper fitting shoe size when followed closely.